Challenge
The original problem, as it was framed, without rewriting it in light of the result.
Evidence that builds trust
Cases.
A case appears here when there is a completed pilot, with measured indicators and the authorization of all participating organizations.
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What each case will include
A publishable case, not a brochure.
These are the fields each case must contain before it is published. If any is missing, the case is not published.
Participants
Who took part and in what role, with the express authorization of each organization.
Solution and duration
What was done and how long it took, including what was discarded along the way.
Indicators
Before and after, with the source of each data point and its measurement date.
Result
What changed in operations, service or the market as a consequence.
Lessons learned
Including the mistakes. A case without documented mistakes is usually an incomplete case.
Next stage
What comes next: implementation, contract, replication or justified closure.
Authorization
Reference to the written consent that allows the case to be published.
Next step
The next big project can begin with a well-framed challenge.
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